Q1. Who can request services from Rainbow Tour?
Rainbow Tour provides services exclusively to licensed travel agencies, tour operators, and destination management companies (DMCs).
We do not accept inquiries or bookings from individual travelers.
Q2. Does Rainbow Tour sell tours directly to travelers?
No.
Rainbow Tour operates as a Travel Service Arrangement Business and does not sell retail tour products or contract directly with travelers.
All services are arranged on behalf of travel agencies or tour operators, which remain the contractual counterpart to the end customer.
Q3. What types of services do you provide?
We provide ground arrangement and coordination services across Japan, including:
- Accommodation arrangements
- Transportation coordination
- Guide and interpreter arrangements
- Restaurant and venue reservations
- Customized itinerary planning
- Special request handling
Details are available on our Services page.
Q4. Do you support LGBTQ-inclusive travel programs?
Yes.
Rainbow Tour has hands-on experience supporting LGBTQ-inclusive travel programs in Japan.
We understand the importance of safe, respectful, and culturally sensitive arrangements, and support travel agencies in delivering inclusive itineraries with confidence.
Our role is to support your operations discreetly and professionally.
Q5. How do you handle sensitive requests related to LGBTQ travelers?
Sensitive requests are handled confidentially and professionally, in coordination with the requesting travel agency.
We focus on practical arrangements, supplier coordination, and clear communication, while respecting the privacy of all travelers.
Q6. What areas of Japan do you cover?
We provide nationwide coverage within Japan.
Our arrangement support is available for both major destinations and regional areas, depending on your itinerary requirements.
Q7. Do you work with small or specialized tour operators?
Yes.
We support a wide range of travel agencies and tour operators, including those offering specialized, themed, or bespoke travel programs, provided they operate as licensed travel-related businesses.
Q8. How do we start working with Rainbow Tour?
Please submit your inquiry through our B2B Inquiry Form on the Contact page.
By submitting an inquiry, you confirm that you represent a licensed travel-related business authorized to request arrangement services.
Q9. Can individual travelers contact Rainbow Tour for referrals?
Individual travelers are advised to contact a licensed travel agency in their country.
Rainbow Tour does not provide direct consultation or referrals to individual travelers.
Q10. Where can we find your legal and business policies?
Please refer to our Legal Notice / Disclaimer page for full details regarding our business classification, scope of responsibility, and operating policies.